Exchanges
We want you to be satisfied with your purchase. If you are not completely happy with your item, we offer exchanges under the following conditions:
- Eligibility: Items must be unopened, in their original packaging, and in the same condition as received.
- Timeframe: Requests for exchanges must be made within 30 days from the date of delivery.
- Process: To initiate an exchange, please contact our customer service team at customerservice@trendytransfers.com with your order number and details of the item you wish to exchange.
- Shipping Costs: Customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance.
- Restocking Fee: 50% of order total